Communication & Conflict Resolution

What is your communication style? Are you direct or indirect in your conversations? 

This workshop focuses on the methods used to hold the most effective conversation. The participants will learn how to utilize a questioning process to facilitate conversations, as well as how to use reframing to clarify, specify and depersonalize information. Attendees will participate in hands-on activities and collaborative assignments.

Day in and day out dealing with challenging behaviors and pessimistic beliefs? Do your colleagues, students, or family members approach every situation with a negative attitude?

This workshop will explore the causes of what instigates negative perceptions, the spectrum of attitudes and how to foster change by promoting a positive environment. In addition, participants will explore tools to assist in putting aside biases, addressing stereotypes, and confronting roadblocks.

This interactive workshop develops skills and introduces practical processes that can be used during a difficult conversation. Learn how to get to core issues within a conflict and find resolution. Participants will practice raising and clarifying the issues, learn how to gather information within difficult conversations, and enhance problem solving skills. As a group, participants will discuss and illustrate how people “get stuck” in a position which is just at the surface, like the tip of the iceberg. There will be an opportunity to role play and practice difficult conversations.

This workshop explores the most effective responses to unacknowledged conflict and the five styles of conflict management. Participants will investigate the style they are most comfortable with and the styles that create more conflict. Proactive strategies for addressing and resolving conflict will be identified. Activities include Iceberg Theory, Medicine Wheel, and Addressing and De-escalating Techniques.

This workshop will also explore the five styles of conflict management. It is an experiential introduction to alternatives to violence based on community-building, cooperation, communication, and conflict resolution. Whether the attendees are working with youth or parents, participants will gain skills as current/future leaders to enter into and negotiate conflict in creative ways that work toward win-win solutions.    

• Facilitating Conversations Through Circle Dialogue  
• Personalized Professional Coaching